CDF Online Terms and Conditions
By applying for, and holding, a CDF Online facility and CDF Online user access, the Account Holder and Authorising Parties consent to, and agree to be bound by, the following terms and conditions:
1. CDF Online is a hosted facility provided by the Catholic Development Fund (CDF) to the Account Holder, providing online access to accounts held with the Catholic Development Fund (CDF) and the CDF Community Fund (CDFCF).
2. The Account Holder and Authorising Parties are responsible for adding, removing and managing all nominated CDF Online Users, and all actions undertaken by these users.
3. The Account Holder is responsible for communicating changes or cancellation of CDF Online User access to each user.
4. CDF Online users may be added or removed, have their designated access capability amended, or their profile altered by the Account Holder, or approved authorising parties, by providing a written request at least 1 business day before the change is required. CDF and CDFCF have forms for these requests on our website.
5. CDF Online offers users the ability to perform the following services, based on their designated access capabilities:
a. Enable the nominated CDF Online users to perform credit and debit transactions on nominated accounts, including the transfer of funds between CDF accounts and accounts held externally to CDF and CDFCF, such as an Australian Authorised Deposit-Taking Institution (ADI) – such as banks and credit unions.
b. Enable the nominated CDF Online users to perform BPAY payments
c. Where the Account Holder has a Direct Debit User ID with the National Australia Bank (Direct Debit Facility), enable nominated CDF Online users to create, amend, authorise and cancel Direct Debit transactions from external accounts held with an ADI. Signed Direct Debit authorities must be held by the Account Holder and available for reference for each transaction.
d. Enable the nominated CDF Online users to create, amend, authorise and cancel Periodical Payment authorities within CDF Online. Signed Periodical Payment authorities must be held by the Account Holder and available for reference for each transaction.
6. Each CDF Online user must be fully identified in line with the CDF identification requirements. Individuals who are not identified will not be provided with CDF online access. CDF includes our identification requirements in all forms related to adding a new CDF Online User.
7. Each CDF Online user will be provided with a unique CDF Online Login code and temporary password which will provide them with access to the accounts as delegated by the Account Holder of approved Authorising Parties.
8. CDF Online Users must not provide their Login Code or Password details to any other person.
Anyone who has access to Login Code and password details may be able to transact on these accounts and it is the responsibility of the Account Holder and the CDF Online Users who have been provided with login credentials to protect this information.
The Account Holder is liable for all transactions processed when a CDF Online User breaches the integrity of the accounts by providing their Login Code and Password details to another party. CDF accepts no liability for these transactions.
Inform CDF immediately if there is any suspicion that the security of login credentials has been breached.
9. Each CDF Online user has a designated access capability, it is the responsibility of the Account Holder and Authorising Parties to determine the designated access level applicable to the user, and the accounts this user has access to. Data Entry Access and Enquiry Access can be provided to any user; however Full Access may only be applied to account signatories.
These designated access capabilities are:
- Data Entry User (Limited user):
o This user can submit transactions and view account transaction history, including current balances.
o This user cannot authorise transactions, nor make changes to accounts or CDF Online settings.
- Enquiry Access User (View Only user):
o This user can view account transaction history, including current balances.
o This user cannot submit or authorise transactions, nor enquire or make changes to accounts or CDF online settings.
- Full Access (Full user):
o This user can submit and authorise credit and debit transactions (known as value transactions) and view transaction history, including current balances.
o This user must be an account signatory.
o Each user is required to provide an Australian mobile phone number to receive one-time passwords by SMS to authorise a transaction.
o Each user is required to provide a valid email address which will be used to send notifications of transactions requiring authorisation.
10. Individuals accessing accounts for multiple organisations (for example a Business Manager who assists multiple Schools or Parishes within a Diocese) may request a Global User ID. This user ID provides access to all accounts to which this user has access, using one Login code.
11. CDF Online Authorisations are required to match the Account Authority as advised when an account is opened. Therefore, if an account requires a minimum of 2 people to transact, this will require 2 CDF Online users to process transactions - one user to submit the transaction, the second to authorise the transaction (must have Full Access). It is the responsibility of the account holder to ensure there are CDF Online users available to process and authorise transactions within this guideline. CDF is unable to approve or authorise transactions in lieu of a second authorising user.
12. Each CDF Online Data Entry user or Full Access user has a transaction limit, this dictates the maximum transaction amount this user can process per transaction. It is the responsibility of the Account Holder and Authorising Parties to determine the user’s transaction limit. If a transaction limit is not specified at the time of establishing a new CDF Online User, the default limit of $2,000 will be applied. Note – this transaction limit can be applied multiple times until the daily online withdrawal limit for each account has been reached.
13. CDF requires the Account Holder to set a Daily Online Withdrawal Limit for each account. This is the maximum amount which can be withdrawn from the account each day, across all nominated CDF Online Users. It is the responsibility of the Account Holder and Authorising Parties to determine the Daily Withdrawal Limit of every account with CDF Online access. If a Daily Online withdrawal limit is not specified at the time of opening a new account, the default limit will be set as $2,000.
CDFCF accounts have a maximum daily withdrawal limit of $10,000 per account.
14. CDF requires the Account Holder to set an Authorisation Limit for each Full Access user. This is the maximum amount this user can authorise per day across all accounts. It is the responsibility of the Account Holder and Authorising Parties to determine the user’s Authorisation limit. Each user is required to provide an Australian mobile phone number to receive one-time passwords by SMS to authorise a transaction, and an email address to receive notifications of transactions requiring authorisation.
Transactions which are not authorised by the scheduled date will expire and need to be re-submitted.
If a minimum authorisation limit is not specified, the default limit will be set as $2,000.
15. Account Holders and Authorsing Parties may temporarily, or permanently, amend CDF Online User transaction limits, Daily Online Withdrawal Limits, and Authorisation Limits by providing a written request at least 1 business day before the change is required. Urgent requests may be processed on the same day dependent on CDF capacity. CDF and CDFCF have forms for these requests on our website.
16. Fully authorised transfers to/from external accounts performed before 5:00 p.m. (AEST). on a business day will be processed to the account overnight; transfers to/from external accounts performed after 5:00 p.m. (AEST) will be processed to the account on the following business day.
17. Account Holders accept full responsibility on behalf of the nominated users for ensuring the details of payments made or collected are correct and acknowledge that CDF has no liability for any direct electronic payment including any BPAY payment made or collected via CDF Online in accordance with details provided.
18. Account Holders accept full responsibility and liability for duplicated transactions when processed by nominated users. Care should be taken when uploading batched payments. It is the responsibility of the Account Holder to communicate instances of duplicated transactions to their payees, and to refund any duplicated debits.
CDPF Limited, a company established by the Australian Catholic Bishops Conference, has indemnified the CDF Community Fund ABN 94 380 397 118 (the Fund) against any liability arising out of a claim by investors in the Fund. In practice, this means your investment is backed by the assets of Catholic Archdiocese of Melbourne. The Fund is required by law to make the following disclosure: Investment in the Fund is only intended to attract investors whose primary purpose for making their investment is to support the charitable purposes of the Fund. Investor’s funds will be used to generate a return to the Fund that will be applied to further the charitable works of the Catholic Church. The Fund is not prudentially supervised by the Australian Prudential Regulation Authority nor has it been examined or approved by the Australian Securities and Investments Commission (ASIC). An investor in the Fund will not receive the benefit of the financial claims scheme or the depositor protection provisions in the Banking Act 1959 (Cth). The investments that the Fund offers are not subject to the usual protections for investors under the Corporations Act (Cth) or regulation by ASIC. Investors may be unable to get some or all of their money back when the investor expects or at all and investments in the Fund are not comparable to investments with banks, finance companies or fund managers. The Fund’s identification statement may be viewed here or by contacting the Fund. The Fund does not hold an Australian Financial Services Licence. The Fund has entered into an intermediary authorisation with CDFCF AFSL Limited ABN 49 622 976 747, AFSL No. 504202 to issue and deal in debentures.
